Capsule CRM: Opportunities, Tracks and Projects

We have covered Capsule CRM in several previous blogs because here at Red Kite Services we reckon that Capsule is a cracking bit of software which can make the labyrinthine world of small business management significantly less daunting. In previous blogs we’ve covered Opportunities, Tracks and Projects, useful functions of Capsule CRM that allow us…

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Joining the Stand Against Domestic Abuse

Business charter on Domestic Abuse logo

We are delighted that Red Kite Services has signed up to the Business Charter for Domestic Abuse launched by Ros Jones in 2023. Did you know that 1 in 5 men and women experience some form of domestic abuse, according to the Office for National Statistics? This means that there is a chance that people…

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Introducing our New Team Member

Phoebe Pulleine, admin assistant

We are delighted to introduce you to Phoebe Pulleine who has joined our team as an admin assistant and has already been working hard on providing social media support to some of our clients and administrative support to Red Kite Services. She also lives in the Scottish Borders, happily surrounded by countryside. Being outdoors in…

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Capsule CRM Launches New Integrations

Capsule CRM logo

I have long advocated Capsule CRM as the go-to customer relationship management tool, however over the last couple of years the fact that it did not have an integral marketing/newsletter system was a drawback. Now, however it has launched a new integration with Transpond and my initial investigations into this new service make it look…

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How to Write a Press Release

Vicky Clapham, Managing Director of Bevic Marketing Services Ltd is back with her second guest blog for us, this time sharing her top tip for How to Write a Press Release. How to Write a Press Release When writing a press release the best tip is to go for the upside down triangle approach, with…

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What is PR and Why do you Need It?

Victoria Clapham of Bevic

I am delighted to welcome this guest blog from Vicky Clapham, Managing Director of Bevic Marketing Services Ltd talking about why you need PR and some fabulous top tips for business owners. What is PR? PR or public relations is one of the key components of the ‘marketing mix’ and can play a valuable  role…

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How to….. Set up a Landing Page in Mailchimp

The ability to set up a landing page in Mailchimp is a really useful addition to your marketing within Mailchimp. It allows you to entice customers to sign up for your newsletter with very specific offers. For example you can use a landing page to: promote a new product give customers exclusive content with a…

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Book Review: Outliers by Malcolm Gladwell

Book cover of Outliers by Malcolm Gladwell

The review on the cover of this page told me to expect a book that was ‘inspiring, revelatory.’ So, I opened the book for the May Business BookCLUB with anticipation. Did it live up to this promise? In my opinion, only partly. It was revelatory, but as for inspiring I found it quite the opposite.…

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