4 Ways to Support Local Businesses on Social Media

  We all want local businesses to do well. Something that is increasingly important is to support local businesses on social media. Online platforms are all about connection and engagement with an audience. Algorithms mean that a simple ‘follow’ or ‘like’ won’t do much to increase the visibility of the business that you want to…

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How to Use Hashtags for Twitter and Instagram

Hashtags on Twitter and how to use

I have recently been talking to a number of my clients about their twitter and Instagram accounts and mentioning “hashtags” and “hashtag hours”. For many people that has been met with a bit a blank look. This blog explains how and why hashtags for twitter and instagram are useful and provides you with some useful…

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Blog Post Inspiration for your Business

Blogs are a fantastic form of social media. Unconfined by a template of Twitter or Facebook. You can get creative, share stories and convey a more personal side to your business. They are also excellent for Search Engine Optimisation (SEO) as you can be very specific in the subject – plus Google loves new content.…

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How to…… Set up Opportunities in Capsule CRM

Capsule CRM How to guide

Capsule makes the day-to-day running of a small business significantly easier, and many of its time saving features have been covered in previous blogs.  If any concepts or keywords are unclear in this tutorial don’t panic, simply glance over our earlier blogs and all shall become clear. In this, the fourth of the series, we’ll…

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Join us for a brew and find out what we do!

Any one who has met us at networking events over the last few weeks will have been given a postcard with a Free Office Health Check. Now we are offering this same health check to our more remote network of contacts. All you have to do is fill in the form below and if you…

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How to…… Upload emails to Capsule CRM

Capsule CRM How to guide

One of the things that I have found most useful about Capsule CRM is the ease with which I can upload emails to the system. This means that I can keep all the electronic correspondence I have with somebody in one place. The email upload facility allows you to: Forward incoming emails to the contact’s…

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6 Ways to Clear Your Inbox

I am feeling very proud of myself. After seven years of Red Kite Services I have finally been through and cleared out my inbox and this is what my inbox looks like today: It took quite a lot of doing, so here are my tips for not only clearing out my inbox, but keeping it…

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How to………Add Tasks to Capsule CRM

Capsule CRM How to guide

In this, the second of my Bite Size Guides to using Capsule CRM, I will take you through how to add tasks and other activities in Capsule CRM. Tasks are added to your Capsule calendar, making it an extremely easy way to manage and prioritise your time – for Capsule converts like me – if…

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Halnaby Hall Stables Website Update

A couple of months ago we were recommended to Rosie Lister, the owner of Halnaby Hall Stables Bed and Breakfast near Darlington. The person who had built and been maintaining Rosie’s website was retiring and she needed someone to take over the management of her site. We met with Rosie and agreed that whilst she…

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Time Saving Tips Part 4 – Using Email Templates

Time Saving Tips

I often send out emails to people that have pretty much the same wording each time. Things like “It was lovely to meet you at the networking event today. If you would like to find out more about what I do, please visit my website.” Or, “ Thank you for advertising in the brochure. Please…

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