make time

Do you have a list of "to dos" that have still not been done by Friday afternoon?

Are you catching up with your admin on a Sunday afternoon?

Do you want to spend more time with your family or pursuing your hobbies?

If you answer yes to any of these our administrative support service could be just what you need.

We work on the rule that the business works for us - we don't work for the business and we help other small business owners do the same. We know that there is administration work in every sector that is boring, time-consuming and not where your strenghts are.

Red Kite services offers a full range of administrative support services. Located in the City of York, we provide a virtual administration service to clients all over the world. But we do also visit a number of clients in the York area and spend time each month providing them with administrative support in their office.

Our administrative services

  • contact management
  • developing and maintaining databases
  • responding to emails
  • appointment making
  • report-editing
  • filing
  • blog writing
  • event support
  • updating spreadsheets
  • preparing presentations

Our administrative support can be done on a regular basis or pay as you go,  to provide holiday or sickness cover or just to help out when you are really busy.

Contact Management

Keep track of your clients with Capsule CRM, our favourite CRM system. Manage your contacts, leads and pipeline with this system which links in with many other online systems such as mailchimp. We can set you the system up, including your tags, tracks and custom fields.



We can help you set up your database of clients and link it with Capsule CRM or your existing contact management system - we are also familiar with other systems too. We like nothing better than a box full of business cards to upload to a database. We will work with you to discuss how you can use these contacts for your business and set up categories and notes. We will also link it with your contact management system.

IFA Support

We offer comprehensive support for financial advisers and mortgage advisers, from appointment-making right through to checking commission and everything in between. We are especially experienced in mortgages and protection cases and can upload applications, chase up additional information, liaise with providers and draft suitability letters.


Let us assist you in writing, compiling and presenting important reports. We can edit your work, offering an outsiders view of the content, proof-read the copy, advise on layout, whether it be online or printed copy and print and bind your reports to give a professional finish.


This is available for York-based businesses only, but we are happy to come to your office and help you sort out your filing system. If you are looking to achieve a paperless office we can scan and store documents for you on line.


Our services aim to be affordable to all small businesses. After an initial meeting to discuss your requirements, you will be given a written proposal and quotation for the job. My hourly rate is £30, but reductions are available if clients take out a retainer of at least 10 hours per month or for work on a day rate. We also offer a range of specific projects which have a one-off cost.

Business Tips from Red Kite Services

Capsule CRM logo

Capsule CRM Launches New Integrations

By Samantha Lyth | July 1, 2022

I have long advocated Capsule CRM as the go-to customer relationship management tool, however over the last couple of years the fact that it did not have an integral marketing/newsletter…

How to Write a Press Release

By Samantha Lyth | July 15, 2021

Vicky Clapham, Managing Director of Bevic Marketing Services Ltd is back with her second guest blog for us, this time sharing her top tip for How to Write a Press…

Victoria Clapham of Bevic

What is PR and Why do you Need It?

By Samantha Lyth | July 9, 2021

I am delighted to welcome this guest blog from Vicky Clapham, Managing Director of Bevic Marketing Services Ltd talking about why you need PR and some fabulous top tips for…

walk in the snow

What Business Wellbeing Means To Me?

By Peter Lyth | January 15, 2021

We recently had a discussion at my networking group, The Business Wellbeing Club, about how to build the membership and how to make it appeal to people. This got me…

How to….. Set up a Landing Page in Mailchimp

By Samantha Lyth | July 9, 2020

The ability to set up a landing page in Mailchimp is a really useful addition to your marketing within Mailchimp. It allows you to entice customers to sign up for…

How to….. Set up a template email using a Gmail account

By Samantha Lyth | June 10, 2020

Many of us send out standard emails on a regular basis and setting up a template for these emails is an excellent time-saver. If you are a Gmail user it…

More About Administration from the Red Kite Services Archive

Pile of business cards

Big Business Card Clean Up

By Samantha Lyth | November 9, 2019

Are you looking to have an office clear out? An easy place to start is by sorting out your business cards. If you are anything like me and go to…

Why Proof-reading IS important

By Samantha Lyth | March 12, 2019

The written word is becoming a rapid and throw-away form of communication. More and more information is sent and stored electronically. It is a quick, easy and cheap way to…

10 tips to improve data security

10 Tips to Improve the Data Security of your Business

By Samantha Lyth | February 13, 2019

I am lucky enough to be a member of The Business Network in York and to be able to rub shoulders with many experts. One of these is Andy Gambles…

Join us for a brew and find out what we do!

By Samantha Lyth | October 25, 2017

Any one who has met us at networking events over the last few weeks will have been given a postcard with a Free Office Health Check. Now we are offering…

6 Ways to Clear Your Inbox

By Samantha Lyth | September 7, 2017

I am feeling very proud of myself. After seven years of Red Kite Services I have finally been through and cleared out my inbox and this is what my inbox…

At Least 10 Reasons Why Capsule CRM is Good for Business

By Samantha Lyth | February 7, 2017

  Anyone who knows us at Red Kite Services will also know that we love Capsule CRM – we use it for our own business and help many of our…