make time

Do you have a list of "to dos" that have still not been done by Friday afternoon?

Are you catching up with your admin on a Sunday afternoon?

Do you want to spend more time with your family or pursuing your hobbies?

If you answer yes to any of these our administrative support service could be just what you need.

We work on the rule that the business works for us - we don't work for the business and we help other small business owners do the same. We know that there is administration work in every sector that is boring, time-consuming and not where your strenghts are.

Red Kite services offers a full range of administrative support services. Located in the City of York, we provide a virtual administration service to clients all over the world. But we do also visit a number of clients in the York area and spend time each month providing them with administrative support in their office.

Our administrative services

  • contact management
  • developing and maintaining databases
  • responding to emails
  • appointment making
  • report-editing
  • filing
  • blog writing
  • event support
  • updating spreadsheets
  • preparing presentations

Our administrative support can be done on a regular basis or pay as you go,  to provide holiday or sickness cover or just to help out when you are really busy.

Contact Management

Keep track of your clients with Capsule CRM, our favourite CRM system. Manage your contacts, leads and pipeline with this system which links in with many other online systems such as mailchimp. We can set you the system up, including your tags, tracks and custom fields.

 

Databases

We can help you set up your database of clients and link it with Capsule CRM or your existing contact management system - we are also familiar with other systems too. We like nothing better than a box full of business cards to upload to a database. We will work with you to discuss how you can use these contacts for your business and set up categories and notes. We will also link it with your contact management system.

IFA Support

We offer comprehensive support for financial advisers and mortgage advisers, from appointment-making right through to checking commission and everything in between. We are especially experienced in mortgages and protection cases and can upload applications, chase up additional information, liaise with providers and draft suitability letters.

Reports

Let us assist you in writing, compiling and presenting important reports. We can edit your work, offering an outsiders view of the content, proof-read the copy, advise on layout, whether it be online or printed copy and print and bind your reports to give a professional finish.

Filing

This is available for York-based businesses only, but we are happy to come to your office and help you sort out your filing system. If you are looking to achieve a paperless office we can scan and store documents for you on line.

Pricing

Our services aim to be affordable to all small businesses. After an initial meeting to discuss your requirements, you will be given a written proposal and quotation for the job. My hourly rate is £30, but reductions are available if clients take out a retainer of at least 10 hours per month or for work on a day rate. We also offer a range of specific projects which have a one-off cost.

Business Tips from Red Kite Services

microbiz matters logo

Top Ten Tips for a Successful Business

By Samantha Lyth | January 9, 2020

The 10th January is MicroBiz Matters Day and founders Tina and Tony will be celebrating with a conference over in Preston. They have also requested that micro businesses share their top 10 tips so, as 2020 will see Red Kite Services celebrate our 10th birthday, I thought I would share some of ours (in no…

What Should be on My Business Card?

By Samantha Lyth | September 10, 2019

I see a lot of business cards. I network, so I receive a lot and I offer a service that inputs info from business cards onto contact management systems. Some of them make me think “Wow,” some make me cringe, some make me search for my glasses. Your business card is important. If you go…

10 tips to improve data security

10 Tips to Improve the Data Security of your Business

By Samantha Lyth | February 13, 2019

I am lucky enough to be a member of The Business Network in York and to be able to rub shoulders with many experts. One of these is Andy Gambles from Servertastic, who frequently shares his expertise on data security issues. So, some of these tips are directly attributable to him and some of them…

How to password protect a word document

How to Password Protect a Word Document

By Samantha Lyth | November 20, 2018

This short blog post will teach you how to password protect a Microsoft Word Document on both Windows and Mac. 1) Open word document and click the ‘review’ tab  You can do this before you have written the document or once it’s fully completed. It is necessary to have your word document in full screen…

How to retrieve emails from Google Archive

How to… Retrieve e-mails from Google Archive

By Samantha Lyth | October 31, 2018

This is a handy guide on ‘how to retrieve emails from Google Archive’. Losing emails in Google Archive can be frustrating. If you are like me you have probably frequently sent a reply and clicked the Send+ button by mistake and “lost” the email.  The good news is, you haven’t lost it, you have just saved it…

Hashtags on Twitter and how to use

How to Use Hashtags for Twitter and Instagram

By Samantha Lyth | September 20, 2018

I have recently been talking to a number of my clients about their twitter and Instagram accounts and mentioning “hashtags” and “hashtag hours”. For many people that has been met with a bit a blank look. This blog explains how and why hashtags for twitter and instagram are useful and provides you with some useful…

More About Administration from the Red Kite Services Archive

A person with a computer sitting inside a large clock

How to Organise Your Contacts

By Samantha Lyth | April 15, 2020

One of the jobs that busy business owners NEVER have time to do is to sort out and organise their contacts. Having a good old clear-out of your contacts is actually quite therapeutic – I have just deleted 189 contacts from my email contact list. We keep information about contacts in many different places: smartphone…

white rabbit next to a lap top

Five Ways to Spring Clean Your Website

By Samantha Lyth | April 8, 2020

Deciding to spring clean your website definately comes under the category of “things to do when I have the time.” But a spring clean is really useful – it gives you a chance to check your website is relevant, it gives a better experience for your visitors and it is good for Search Engine Optimisation.…

A person with a computer sitting inside a large clock

Now that You Have The Time…..

By Samantha Lyth | March 25, 2020

I usually promote Red Kite Services at networking groups as “doing all those jobs that you don’t have time to do!” Whether because we are self-isolating, working from home or have no work coming in, many of us do now have time to do “all those jobs we never have time to do.” Here at…

Competitors in a swimming race

How do You View Your Competitors?

By Samantha Lyth | February 12, 2020

As somebody who is a bit of a sports fanatic, I am always interested with how business owners view their competition. In sport clearly competition is good, partly because otherwise it wouldn’t be entertaining, but also because it actually improves the players. Men’s tennis over the last 20 years or so has been a fine…

Pile of business cards

Big Business Card Clean Up

By Samantha Lyth | November 9, 2019

Are you looking to have an office clear out? An easy place to start is by sorting out your business cards. If you are anything like me and go to lots of networking events, you will probably have a pile of business card in a box or a drawer. Here are a few hints for…

Why Proof-reading IS important

By Samantha Lyth | March 12, 2019

The written word is becoming a rapid and throw-away form of communication. More and more information is sent and stored electronically. It is a quick, easy and cheap way to get a message across and to keep in contact. But do you proof-read your website, blogs, e-mails or tweets? Does it matter?